Support for L.O.L.A. by Lola May LLC. If you need help with your account, bookings, messaging, subscriptions, or app features, please contact us and we will do our best to assist you as quickly as possible. Contact Support Email: support@lolamay.co Support URL: https://lolamay.co/lola-app-support Response time: We typically respond within 1 to 3 business days. How We Can Help Account access or login issues Beauty Expert profile support Booking, scheduling, and calendar sync questions Messaging and client communication issues Product link and recommendation support Photo upload and profile update issues Subscription and membership questions Bug reports and general app feedback Subscription Support Beauty Expert memberships purchased through the iOS app are handled through Apple In-App Purchase. Subscription billing, renewals, cancellations, and refunds are generally managed by Apple. If you need help understanding your membership access inside L.O.L.A., contact our support team. If you need to manage or cancel a subscription, you can also use your Apple ID subscription settings. Permissions and Feature Support L.O.L.A. may request access to certain device features in order to support app functionality, including: Calendar access for appointment syncing and conflict checks Photo library access for profile images and other uploads Push notifications for important account and booking updates If a feature is not working as expected, please let us know which permission was granted and what device you are using. Before You Contact Us Including the details below helps us troubleshoot faster: Your account email address Whether you are a client or Beauty Expert Your device model and iOS version A short description of the issue Any screenshots or steps to reproduce the problem Legal and Privacy For more information about how L.O.L.A. handles user information and platform terms, please review: Privacy Policy: https://lolamay.co/lola-appprivacy-policy Terms of Service: https://lolamay.co/lola-app-terms-of-service